SNG Legal Group Pty Ltd (ACN 690 076 745)

SNG Legal Group Pty Ltd (referred to as “SNG Legal Group,” “we,” “us,” or “our”) respects your privacy. We are committed to protecting your personal information and handling it responsibly, in accordance with Australian law.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

 

1. Legislation That Applies to Us

We comply with:

• Privacy Act 1988 (Cth)

• Australian Privacy Principles (APPs)

 

2. Kinds of Information We Manage

Personal Information
Personal information includes any details or opinions that can reasonably identify you, whether true or not.
Examples include:

• Name, date of birth, address, and contact details

• Employment and financial information

• Bank account or payment details

• Government identifiers such as Tax File Number, Medicare, or driver’s licence numbers

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Sensitive Information
This includes information of a more private nature, such as:

• Racial or ethnic origin

• Religious or political beliefs

• Membership of professional associations or unions

• Criminal record

• Health information or medical history

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3. How and Why We Collect Your Information

We collect personal information to:

• Provide and manage our legal services

• Meet contractual and legal obligations

• Manage client communications and relationships

• Administer our operations and improve service delivery

• Comply with professional and regulatory requirements

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We may collect your information:

• Directly from you (in person, by phone, email, or online)

• From documents you provide

• From government agencies, courts, or tribunals

• From other parties involved in your matter, including insurers, experts, or witnesses

Providing personal information is voluntary, but without it, we may be unable to offer some legal services or representation.

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4. How We Keep Your Information Safe

We take privacy and data security seriously. Your information is stored securely, whether in physical or digital form, with strict access controls and password protection. Our employees and contractors are bound by confidentiality agreements. Any unsolicited or unnecessary personal information received is destroyed or de-identified when appropriate and lawful.

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5. Disclosure of Your Information

We only disclose personal information where necessary to provide legal services or meet legal and professional obligations, including to:

• Courts, tribunals, regulators, and commissions

• Other parties and legal representatives involved in your matter

• Barristers, experts, accountants, or consultants assisting in your case

• IT, administration, or storage service providers

• Government agencies or authorities, as required by law

All third parties must adhere to strict privacy and confidentiality standards.

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6. Use of Artificial Intelligence (AI)

SNG Legal Group may use approved AI technologies to enhance efficiency and accuracy in legal service delivery. We never use confidential client information in publicly available AI tools or to train external AI datasets. All AI systems used internally meet stringent standards for privacy, data security, and professional ethics, and all outputs are verified by qualified legal professionals before use.

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7. Marketing and Legal Updates

With your consent, we may send you updates about legal developments or services relevant to you. You may opt out at any time by contacting privacy@snglegalgroup.com.au.

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8. Your Rights Under Australian Privacy Principles

Access and Correction
You can request access to personal information we hold about you and ask for corrections if it is inaccurate or incomplete.

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Complaints
If you believe we have breached your privacy, please contact our Privacy Officer. We will respond promptly and work to resolve your concerns. If you remain unsatisfied, you can contact the Office of the Australian Information Commissioner (OAIC).

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Privacy Officer Contact:
📧 support@snglegalgroup.com.au
📬 SNG Legal Group Pty Ltd
Tower 4, Level 17, Suite 46 / 747 Collins Street, Docklands, VIC 3008

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9. Data Retention and Destruction

We retain client information for at least seven (7) years after a matter is closed, or longer if required by law. When no longer required, personal information is securely destroyed, de-identified, or placed “beyond use” in accordance with our Document Retention Policy.

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Collection Statement

By engaging SNG Legal Group Pty Ltd, you consent to the collection and use of your personal information for the purposes of:

• Providing and managing legal services

• Complying with legal and professional obligations

• Maintaining ongoing contact and communication

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If you choose not to provide the requested information, we may be unable to offer our full range of services or consider employment or engagement applications.

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Use of AI – Transparency Statement

At SNG Legal Group, we believe in using Artificial Intelligence (AI) responsibly to enhance service quality and accessibility. Our AI Policy ensures that all use of AI complies with strict privacy, ethical, and professional standards.
No confidential client data is shared with or used by external AI tools. All AI-generated content is reviewed by our legal team before being used or published.

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SNG Legal Group Pty Ltd (ACN 690 076 745)
📍 Head Office: Tower 4, Level 17, Suite 46 / 747 Collins Street, Docklands VIC 3008
🌐 Website: www.snglegalgroup.com.au
📧 Email: support@snglegalgroup.com.au
📞 Phone: 1300 005 055